The Recall Desk
HighNHTSA·24V055000·Announced 2024-01-31

Motorhome retractable awnings can extend unintentionally during transit

Jayco is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice and Solstice LI motorhomes because the retractable awning may extend unintentionally while the vehicle is moving.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Rubric level 3 covers risk-of-harm where injury has not yet been reported: the failure is in an accessory rather than a safety-critical vehicle system, and the source records no incidents or injuries.

Plain-English summary

Jayco, Inc. is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice and Solstice LI motorhomes. About 98 units are potentially affected.

The retractable awning may extend unintentionally during transit.

NHTSA states that an awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed on February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JAYCO, ENTEGRA SOLSTICE, EXPANSE, EXPANSE LI, SOLSTICE LI
Brand
JAYCO
Manufacturer
Jayco, Inc.
Category
Vehicle — Recreational vehicle equipment
Hazard
Affected units
98

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SOLSTICE
  • EXPANSE
  • EXPANSE LI
  • SOLSTICE LI

Distribution

Distributed nationwide across the United States.

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