The Recall Desk
HighNHTSA·22V699000·Announced 2022-09-19

Collins School Bus Recall for Incorrect Emergency Exit Labels

Collins Bus is recalling 2012-2020 school buses because emergency exit labels may be misplaced or too small, potentially delaying escape during an emergency.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (school bus emergency exits) where injury has not yet been reported, fitting the High severity criteria for potential delay in emergency egress.

Plain-English summary

Collins Bus Corporation is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The recall involves 3,514 vehicles where the emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As a result, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury. No specific injuries or deaths have been reported in the source text.

Collins Bus will mail new labels to owners free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
COLLINS DE, TL, TH, SL
Brand
COLLINS
Manufacturer
Collins Bus Corporation
Category
Vehicle — School Bus
Hazard
Affected units
3,514

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • DE
  • TL
  • TH
  • SL
  • SH
  • DH

Distribution

Distributed nationwide across the United States.

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