Jayco and Entegra motorhomes recalled for suspension torsion bar defect
Entegra and Jayco motorhomes may have incorrectly installed torsion bar shims causing potential suspension failure. Dealers will replace the defective component free of charge.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: This recall involves a structural vehicle defect affecting the suspension system. An incorrectly installed torsion bar shim can cause the connection to fail, resulting in loss of vehicle stability and increased crash risk, meeting the Severe criterion.
Plain-English summary
Jayco, Inc. is recalling certain 2021-2022 Entegra Qwest and Jayco Melbourne motorhomes due to an incorrectly installed shim on the torsion bar. The shim was positioned between the nut and torsion bar instead of between the ball stud and torsion bar.
An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability and increasing the risk of a crash.
The recall affects 245 units across multiple model lines: 2021-2022 Entegra Qwest, 2021-2022 Jayco Melbourne, and 2021-2022 Jayco Melbourne Prestige. Owners were notified by mail on September 29, 2022.
Owners should contact Jayco customer service at 1-800-283-8267 or NHTSA at 1-888-327-4236 to arrange a free replacement of the torsion bar linkage and correction of the shim position. Jayco's reference number for this recall is MB 22V-131.
The recalled product
- Product
- JAYCO, ENTEGRA MELBOURNE, MELBOURNE PRESTIGE, QWEST
- Brand
- JAYCO
- Manufacturer
- Jayco, Inc.
- Category
- Vehicle — Motorhome
- Affected units
- 245
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (3)
- MELBOURNE
- MELBOURNE PRESTIGE
- QWEST
Distribution
Distributed nationwide across the United States.
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