The Recall Desk
Our severity:SevereNHTSA·22V077000·Announced 2022-02-11

Chrysler Recalls 2017-2018 Pacifica Plug-In Hybrids for Fire Risk

Chrysler is recalling 2017-2018 Pacifica Plug-In Hybrid vehicles because a fire can occur while parked. Owners should park outside and avoid recharging until repairs are completed.

NHTSA safety advisory

Park this vehicle outside

NHTSA advises parking it away from buildings and other vehicles until the repair is done — the risk exists even when the vehicle is switched off.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a vehicle fire hazard that increases the risk of injury, meeting the criteria for a Severe rating (score 4) due to significant injury risk reports.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). The recall addresses a defect in the hybrid propulsion system where a vehicle fire can occur when parked, even with the ignition in the "Off" position. This fire hazard increases the risk of injury.

Owners are advised not to recharge their vehicles and to park outside and away from structures until the vehicles are repaired. Dealers will update the high voltage battery pack control module (BPCM) software and inspect the battery pack assembly, replacing it if necessary. Repairs will be performed free of charge.

Interim letters informing owners of the safety risk were mailed on February 25, 2022, and final owner notification letters were mailed on October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. This recall is superseded by NHTSA recall 24V-538.

The recalled product

Product
CHRYSLER PACIFICA PLUG-IN HYBRID
Brand
CHRYSLER
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Plug-In Hybrid Electric Vehicle
Hazard
Affected units
16,741

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PACIFICA PLUG-IN HYBRID

Distribution

Distributed nationwide across the United States.

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