The Recall Desk
Our severity:SevereNHTSA·24V538000·Announced 2024-07-18

Chrysler Recalls 2019-2021 Pacifica Plug-In Hybrids for Fire Risk

Chrysler is recalling 2019-2021 Pacifica Plug-In Hybrids because the battery pack may cause a vehicle fire while parked. Owners should park outside and avoid charging until repairs are completed.

NHTSA safety advisory

Park this vehicle outside

NHTSA advises parking it away from buildings and other vehicles until the repair is done — the risk exists even when the vehicle is switched off.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a vehicle fire hazard that increases the risk of injury, which aligns with the rubric criteria for significant injury reports or structural vehicle defects.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The recall addresses a defect in the hybrid propulsion system where the battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position. This recall is an expansion of NHTSA recall number 22V-077.

A vehicle fire increases the risk of injury. Owners are advised not to charge their vehicles and to park outside and away from structures until repairs are performed. Dealers will update the high voltage battery pack control module (BPCM) software and inspect the battery pack assembly, replacing it if necessary. Repairs will be performed free of charge.

Owner notification letters were mailed on March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. FCA US LLC's number for this recall is 72B.

The recalled product

Product
CHRYSLER PACIFICA PLUG-IN HYBRID
Brand
CHRYSLER
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Plug-In Hybrid Electric Vehicle
Hazard
Affected units
3,606

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PACIFICA PLUG-IN HYBRID

Distribution

Distributed nationwide across the United States.

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