The Recall Desk
Our severity:SevereNHTSA·18V740000·Announced 2018-10-19

Chrysler Recalls Pacifica Plug-in Hybrids for Engine Restart and Fire Risk

Chrysler is recalling 2017-2018 Pacifica Plug-in Hybrids because the engine may fail to restart, causing unburned fuel to enter the exhaust and increasing crash or fire risks.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where unburned fuel in the exhaust catalyst may ignite, increasing the risk of a fire, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). The recall involves 10,260 vehicles.

The defect occurs after the vehicle has been operating in PHEV propulsion mode, where the gas-fueled engine may not restart properly. This failure results in unburned fuel entering the exhaust catalyst. The improperly started engine could result in a loss of motive power, increasing the risk of a crash, or the unburned fuel in the catalyst may ignite, increasing the risk of a fire.

FCA will notify owners, and dealers will update the powertrain controller module software and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CHRYSLER PACIFICA PLUG-IN HYBRID
Brand
CHRYSLER
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Plug-in Hybrid Electric Vehicle
Hazard
Affected units
10,260

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PACIFICA PLUG-IN HYBRID

Distribution

Distributed nationwide across the United States.

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