The Recall Desk
HighNHTSA·21V951000·Announced 2021-12-09

Prevost Recalls 2020-2022 X3 Buses Due to Loose Ceiling Panel

Prevost is recalling 2020-2022 X3 Commuter and X3 Coach buses because the front ceiling panel may fall, posing a crash or injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (falling interior panel) where injury has not yet been reported, fitting the 'High' severity criteria.

Plain-English summary

Prevost Car (US) Inc. is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The defect involves the front ceiling panel, which may come loose and fall.

A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury. The source text does not report any specific incidents of injury or death associated with this defect.

Prevost Service Centers will reinforce the panel free of charge. Owner notification letters were mailed on December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
PREVOST X3 COM, X3 COACH
Brand
PREVOST
Manufacturer
Prevost Car (US) Inc.
Category
Vehicle — Bus
Hazard
Affected units
201

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • X3 COM
  • X3 COACH

Distribution

Distributed nationwide across the United States.

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