Mercedes-Benz Recalls 2021 Models for Rear Window Bonding Defect
Mercedes-Benz is recalling certain 2021 GLE and GLS models because the rear window may be insufficiently bonded, posing a road hazard risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a structural vehicle defect (rear window detachment) that increases the risk of a crash, but the source text does not report any injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The recall addresses a defect where the rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
A detached rear glass can become a road hazard, increasing the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.
Dealers will replace the rear window free of charge. Owner notification letters were mailed on December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ GLE 580, AMG GLE53, GLS580, GLS450
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC
- Category
- Vehicle — SUV / Crossover
- Hazard
- Affected units
- 23
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (7)
- GLE 580
- AMG GLE53
- GLS580
- GLS450
- AMG GLE63 S
- GLE 350
- AMG GLS63S
Distribution
Distributed nationwide across the United States.
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