Mercedes-Benz Recalls GLE and GLS Models for Dashboard Defect
Mercedes-Benz is recalling 2020-2021 GLE and GLS models because the dashboard may not be properly secured, which could impair airbag inflation in a crash.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (dashboard) that could impair airbag inflation and increase the risk of injury in a crash, meeting the criteria for a Severe rating.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain 2020 GLE 350, GLE 450, and GLS 450 vehicles, as well as 2021 AMG GLE53 vehicles. The recall addresses a defect where the dashboard surface may not be properly secured to the base material.
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury. No specific number of affected vehicles is provided in the source text.
Mercedes-Benz will notify owners, and dealers will replace the dashboard free of charge. The recall began on April 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ GLE 350, GLE 450, GLS 450, AMG GLE53
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC
- Category
- Vehicle — SUV
- Affected units
- 8
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- GLE 350
- GLE 450
- GLS 450
- AMG GLE53
Distribution
Distributed nationwide across the United States.
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