The Recall Desk
SevereNHTSA·21V057000·Announced 2021-02-05

Mercedes-Benz Recalls GLE and GLS Models for Dashboard Defect

Mercedes-Benz is recalling 2020-2021 GLE and GLS models because the dashboard may not be properly secured, which could impair airbag inflation in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (dashboard) that could impair airbag inflation and increase the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2020 GLE 350, GLE 450, and GLS 450 vehicles, as well as 2021 AMG GLE53 vehicles. The recall addresses a defect where the dashboard surface may not be properly secured to the base material.

In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury. No specific number of affected vehicles is provided in the source text.

Mercedes-Benz will notify owners, and dealers will replace the dashboard free of charge. The recall began on April 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE 350, GLE 450, GLS 450, AMG GLE53
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — SUV
Hazard
Affected units
8

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • GLE 350
  • GLE 450
  • GLS 450
  • AMG GLE53

Distribution

Distributed nationwide across the United States.

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