The Recall Desk
SevereNHTSA·18V608000·Announced 2018-09-11

Mercedes-Benz Recalls 2018 C-Class Models Due to Rear Window Bonding Defect

Mercedes-Benz is recalling 2018 C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles because incorrect rear window bonding may cause the glass to detach, creating a road hazard.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear window detachment) that creates a road hazard and increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. The recall addresses a defect where the rear window may have been incorrectly bonded to the vehicle body.

If the rear window detaches from the vehicle, it can become a road hazard, which increases the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Mercedes-Benz will notify owners, and dealers will rework the rear window bonding free of charge. The recall was expected to begin on November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ, MERCEDES BENZ AMG C63S, C 300 4MATIC, C 300, AMG C63
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Passenger Car
Hazard
Affected units
387

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • AMG C63S
  • C 300 4MATIC
  • C 300
  • AMG C63

Distribution

Distributed nationwide across the United States.

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Same brand · MERCEDES-BENZ

Same manufacturer · Mercedes-Benz USA, LLC.

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Same hazard · glass detachment

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