The Recall Desk
SevereNHTSA·21V369000·Announced 2022-07-05

2021–2022 Heavy-Duty Trucks Recalled for Loose Tie Rod Assembly Components

Daimler Trucks North America is recalling certain 2021–2022 heavy-duty trucks including Freightliner and Western Star models due to potentially loose tie rod clamps. Loose or detached tie rod ends could cause steering loss and increase crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a structural defect in the vehicle steering linkage system. Loose or broken tie rod ends can result in complete steering loss, which directly increases the risk of vehicle crashes. Per NHTSA criteria, structural vehicle defects qualify as Severe.

Plain-English summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 and 2022 heavy-duty trucks, including Western Star 4700, 4900, and 5700 models, as well as Freightliner 114SD, 122SD, Business Class M2, Cascadia, and 108SD models, plus several Custom Chassis variants. The tie rod clamps on these vehicles may be loose, allowing the tie rod ends to loosen, break, or detach entirely.

When tie rod ends detach or break, the vehicle can lose steering control, significantly increasing the risk of a crash. This defect affects the steering linkage system, a critical component for vehicle safety.

The National Highway Traffic Safety Administration (NHTSA) received the report for this recall on May 19, 2021. Owner notification letters were mailed on December 23, 2021. Owners should contact Daimler Trucks North America customer service at 1-800-547-0712 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Dealers will repair affected vehicles by replacing the tie rod clamp bolts and nuts, free of charge. The manufacturer has assigned this recall the internal reference number FL-888.

The recalled product

Product
2021 WESTERN STAR 4700
Brand
WESTERN STAR
Manufacturer
Daimler Trucks North America, LLC
Category
Vehicle — Heavy-Duty Truck / Steering System
Hazard
  • steering-failure
  • crash-risk
  • structural-defect
Affected units
8,482

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (13)

  • 4700
  • XB CHASSIS
  • S2
  • 5700
  • XC CHASSIS
  • MT CHASSIS
  • 108SD
  • 114SD
  • 122SD
  • BUSINESS CLASS M2
  • CASCADIA
  • 4900
  • S2RV

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · WESTERN STAR

Same category