The Recall Desk
SevereNHTSA·21V256000·Announced 2021-12-04

2021-2022 Freightliner and Western Star trucks recalled for steering bolt defects

Daimler Trucks North America is recalling 2021-2022 Freightliner and Western Star commercial trucks with defective steering bolts that may fracture and cause loss of steering control. Dealers will replace them free of charge.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a confirmed structural vehicle defect in the steering system that can result in loss of steering control, meeting the rubric criterion for Severe (4). While no injuries or deaths are reported in the source, the defect itself is established and poses a direct hazard to vehicle safety.

Plain-English summary

Daimler Trucks North America (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, and Custom Chassis models, as well as Western Star 4700, 4900, and 5700 vehicles. The steering arm and tie rod bolts in these vehicles may contain a defective seam that can fracture during operation.

A fractured bolt can cause loss of steering control, which increases the risk of a crash.

Approximately 12,470 vehicles are affected. DTNA will notify owners, and dealers will replace the defective tie rod arm and steering arm bolts free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
2021 WESTERN STAR 4700
Brand
WESTERN STAR
Manufacturer
Daimler Trucks North America, LLC
Category
Vehicle — Commercial Truck
Hazard
  • steering-defect
  • bolt-fracture
  • loss-of-control
Affected units
12,470

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (15)

  • 4700
  • CUSTOM CHASS S2
  • S2
  • XB CHASSIS
  • CUSTOM CHASS XB
  • 5700
  • XC CHASSIS
  • 108SD
  • 114SD
  • 122SD
  • BUSINESS CLASS M2
  • MT45
  • MT55
  • CASCADIA
  • 4900

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · WESTERN STAR

Same category