The Recall Desk
HighNHTSA·21V178000·Announced 2021-03-16

2021 Keystone Cougar Trailers Recalled for Electrical Shock Hazard in Inverter

Certain 2021 Keystone Cougar trailers equipped with the Off the Grid Solar package may have an incorrectly wired inverter that energizes the shore power connection, posing an electrical shock risk. Keystone will repair the inverter at no charge.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves an electrical defect in a vehicle (RV trailer) that creates a risk of electrical shock and injury. No illnesses or injuries have been reported. Per the rubric, risk-of-harm products where injury has not yet been reported score at most 3 (High).

Plain-English summary

Keystone RV Company is recalling certain 2021 Keystone Cougar trailers equipped with the Off the Grid (OTG) Solar package. The affected models are: 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, and 368MBI. The issue involves the inverter in these systems, which may have been incorrectly wired.

The faulty wiring can cause the shore power connection to become energized when the system is in use. An energized shore power connection poses a risk of electrical shock and injury to users or anyone in contact with affected equipment.

Affected owners will be notified by Keystone. Dealers will test the inverter function and rewire it if necessary at no cost to the owner. The recall began on March 24, 2021. Owners can contact Keystone customer service at 1-866-425-4369 (recall number 21-403) or call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
KEYSTONE COUGAR
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — RV Trailer / Electrical System
Hazard
Affected units
31

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COUGAR

Distribution

Distributed nationwide across the United States.

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