The Recall Desk
HighNHTSA·20V670000·Announced 2020-10-30

Keystone Cougar RV Trailers: Incorrectly Wired Inverter Creates Electrical Hazard

Certain 2020-2021 Keystone Cougar trailers with solar packages have incorrectly wired inverters that may energize shore power connections, creating a risk of electrical shock.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves an electrical system defect with potential for serious injury if the faulty inverter is energized, meeting the criterion of a risk-of-harm product. No injuries or illnesses have been reported.

Plain-English summary

Keystone RV Company is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. In these units, the inverter may have been incorrectly wired, which can cause power to energize the shore power connection.

When the inverter is turned on, an energized shore power connection creates a risk of electrical shock or injury. No injuries have been reported.

Approximately 1,278 units are affected. Owners should contact Keystone customer service at 1-866-425-4369 or reference Keystone's recall number 20-389. Keystone dealers will test the inverter and rewire it as needed at no cost. The recall began November 18, 2020. For additional information, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
KEYSTONE COUGAR
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Vehicle - Electrical System
Hazard
Affected units
1,278

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COUGAR

Distribution

Distributed nationwide across the United States.

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