The Recall Desk
SevereNHTSA·21V106000·Announced 2021-02-23

Mercedes-Benz Metris Recall for Improperly Welded Front Passenger Seat Frame

Daimler Vans USA is recalling 2021 Mercedes-Benz Metris vans because the front passenger seat frame base may not have been welded properly, increasing injury risk in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (improperly welded seat frame) that increases the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The recall addresses a defect where the front passenger seat frame base may not have been welded properly.

An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash. DVUSA issued owners an interim notification on May 6, 2021, and the recall began on May 13, 2021.

DVUSA will notify owners, and dealers will replace the seat frame base free of charge. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Passenger Seat
Hazard
Affected units
4

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • METRIS

Distribution

Distributed nationwide across the United States.

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