The Recall Desk
HighNHTSA·21V086000·Announced 2021-02-18

2020-2021 Mazda CX-30 Power Liftgate May Lower Unexpectedly on Slopes

Mazda is recalling certain 2020-2021 CX-30 vehicles because the power liftgate may partially lower unexpectedly when parked on uphill slopes, risking injury to those accessing the rear storage area.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle defect that creates a risk of injury, but no injuries or deaths have been reported. Per the severity rubric, risk-of-harm products without reported injury receive a score of 3 (High).

Plain-English summary

Mazda North American Operations is recalling certain 2020 and 2021 Mazda CX-30 vehicles. When fully opened and the vehicle is parked facing uphill on a slope, the power liftgate may partially lower unexpectedly. This defect can occur due to an issue with the power liftgate control module.

If the power liftgate unexpectedly lowers while a person is accessing the rear storage area, it can increase their risk of injury.

Approximately 13,857 vehicles are affected. Mazda will notify owners by mail. Dealers will update the power liftgate control module software and inspect the power liftgate drive unit, replacing it if necessary, free of charge. Service began April 8, 2021. Owners should contact Mazda customer service at 1-800-222-5500 (option 4) to schedule their recall service. For more information, owners may call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
MAZDA CX-30
Brand
MAZDA
Manufacturer
Mazda North American Operations
Category
Vehicle — Power Liftgate
Hazard
Affected units
13,857

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CX-30

Distribution

Distributed nationwide across the United States.

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