The Recall Desk
HighNHTSA·21V015000·Announced 2021-01-20

2021 Keystone Crossroads Redwood Recreational Trailers U-bolt Suspension Recall

Keystone RV Company is recalling certain 2021 Crossroads Redwood recreational trailers because U-bolts on the rear axles may have been improperly torqued, causing them to loosen and the axle to shift, which increases crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle defect affecting suspension integrity with a risk of crash. Although no injuries or deaths are reported in the source, the hazard is a known structural defect with a clear injury/property-damage risk, which meets the High criteria.

Plain-English summary

Keystone RV Company is recalling certain 2021 Crossroads Redwood recreational trailers built on D80 Dexter Axles. The affected models are: 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, and 4150RD.

The U-bolts that attach the leaf spring assembly to the rear axle may have been improperly torqued during manufacturing. If the bolts loosen, the axle can slide, which may result in poor vehicle handling and increase the risk of a crash.

Dealers will tighten the U-bolts free of charge. Owners should contact Keystone customer service at 1-866-425-4369 to arrange service. The recall began February 8, 2021. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov for more information.

The recalled product

Product
KEYSTONE CROSSROADS REDWOOD
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Trailer
Hazard
Affected units
209

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CROSSROADS REDWOOD

Distribution

Distributed nationwide across the United States.

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