The Recall Desk
SevereNHTSA·20V105000·Announced 2020-02-25

Keystone Recalls 2020 Trailers Due to Spare Tire Carrier U-Bolt Failure

Keystone RV Company is recalling 2020 Crossroads Zinger, Hideout, and Springdale trailers because spare tire carrier U-bolts may fail, allowing the carrier and tire to detach.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (U-bolt failure) that can cause a component to detach while in motion, creating a road hazard and increasing the risk of a crash, which aligns with the 'Severe' criteria for structural defects and significant injury risk.

Plain-English summary

Keystone RV Company is recalling certain 2020 model year Crossroads Zinger, Hideout, and Springdale trailers. The recall involves 1,099 vehicles.

The defect involves the spare tire carrier U-bolts, which may fail. If this occurs, the spare tire carrier and the spare tire can detach from the vehicle while in motion. This creates a road hazard and increases the risk of a crash.

Keystone will notify owners, and dealers will replace the U-bolts free of charge. The recall began on March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KEYSTONE SPRINGDALE, CROSSROADS ZINGER, HIDEOUT
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
1,099

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • SPRINGDALE
  • CROSSROADS ZINGER
  • HIDEOUT

Distribution

Distributed nationwide across the United States.

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