The Recall Desk
Our severity:HighNHTSA·18V303000·Announced 2018-05-10

Keystone Recalls 2016-2017 Crossroads Redwood Travel Trailers for Blocked Emergency Exit

Keystone RV Company is recalling 2016-2017 Crossroads Redwood travel trailers because a rear ladder may block the secondary emergency exit window, increasing injury risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect that blocks an emergency exit, creating a risk of injury in an emergency, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Keystone RV Company is recalling certain 2016-2017 Crossroads Redwood travel trailers. The recall addresses a defect where the ladder on the back of the vehicle may be blocking the secondary emergency exit window.

If a ladder blocks a window labeled as an emergency exit, there is an increased risk of injury. The recall began on May 23, 2018.

Owners should contact Keystone customer service at 1-866-425-4369. Keystone will instruct owners to remove the emergency exit sticker from the blocked window free of charge. Keystone's number for this recall is 18-319. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
CROSSROADS REDWOOD
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Travel Trailer
Hazard
Affected units
156

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • REDWOOD

Distribution

Distributed nationwide across the United States.

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