The Recall Desk
Our severity:SevereNHTSA·19V108000·Announced 2019-02-19

Keystone Recalls 2019 Crossroads Redwood Trailers Due to Pin Box Bolt Issue

Keystone is recalling 2019 Crossroads Redwood recreational trailers because insufficiently tightened pin box mounting bolts could cause the trailer to separate from the tow vehicle.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (pin box mounting bolts) that could lead to trailer separation and a crash, meeting the criteria for a Severe rating.

Plain-English summary

Keystone RV Company is recalling certain 2019 Crossroads Redwood recreational trailers equipped with MORryde Rubber Pin Boxes. The recall addresses a defect where the pin box mounting bolts may have been insufficiently tightened. This condition could result in the trailer separating from the tow vehicle, which increases the risk of a crash.

The recall began on February 28, 2019. Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box free of charge. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
CROSSROADS REDWOOD
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Trailer
Hazard
Affected units
128

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • REDWOOD

Distribution

Distributed nationwide across the United States.

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