The Recall Desk
Our severity:SevereNHTSA·19V596000·Announced 2019-08-14

Keystone Recalls 2020 Crossroads Cruiser Fifth-Wheel Trailers Due to Bolt Defect

Keystone RV is recalling 2020 Crossroads Cruiser fifth-wheel trailers because short bolts may allow the pin box to rotate in two places, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (trailer hitch assembly) that increases the risk of a crash, which aligns with the 'Severe' criteria for structural defects.

Plain-English summary

Keystone RV Company is recalling certain 2020 Crossroads Cruiser fifth-wheel trailers, including models 29SI, 27MK, 28RD, 24RL, and 29RK. These vehicles are equipped with Morryde Rotating Pin Boxes that may be attached with bolts that are too short.

The defect could allow the pin box to rotate in two places rather than one in certain conditions, which increases the risk of a crash. No specific injuries or fatalities are reported in the source text.

The recall began on October 2, 2019. Keystone will notify owners, and dealers will inspect and replace the bolts as necessary, free of charge. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CROSSROADS CRUISER
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Fifth-Wheel Trailer
Hazard
Affected units
9

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CRUISER

Distribution

Distributed nationwide across the United States.

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