The Recall Desk
SevereNHTSA·19V440000·Announced 2019-06-11

Keystone Recalls 2020 Crossroads Cruiser Trailers for Missing Furnace Vent

Keystone is recalling 2020 Crossroads Cruiser fifth wheel trailers because the furnace exhaust vent may be missing, creating a carbon monoxide risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural defect (missing exhaust vent) that poses a risk of carbon monoxide poisoning, a significant injury hazard, which aligns with the 'Severe' criteria for structural vehicle defects or significant injury reports.

Plain-English summary

Keystone RV Company is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, including models 27MK, 29SI, 28RD, 24RL, and 29RK. The recall addresses a defect where the furnace exhaust vent may be missing from the vehicle.

If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, which increases the risk of injury. The source text does not report any specific incidents of injury or death associated with this defect.

Dealers will install a furnace exhaust vent if it is missing, free of charge. The recall was expected to begin on July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CROSSROADS CRUISER
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
54

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CRUISER

Distribution

Distributed nationwide across the United States.

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