The Recall Desk
HighNHTSA·18V767000·Announced 2018-10-31

Keystone Recalls 2019 Crossroads Cruiser Trailers Due to Gas Leak Risk

Keystone RV Company is recalling 2019 Crossroads Cruiser recreational trailers because the water heater exhaust may allow carbon monoxide or propane gas to enter the living quarters.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (carbon monoxide/propane gas leak) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Keystone RV Company is recalling certain 2019 Crossroads Cruiser recreational trailers. The recall involves units where the water heater is installed under the slide-out section. The defect is related to the exhaust location of the water heater, which may result in carbon monoxide or propane gas entering the living quarters of the trailer.

If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury. The source text does not report any specific injuries or illnesses associated with this defect.

The affected vehicles are currently in dealer inventory. Keystone will relocate the water heater free of charge to correct the issue. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
CROSSROADS CRUISER
Brand
CROSSROADS
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CRUISER

Distribution

Distributed nationwide across the United States.