The Recall Desk
Our severity:SevereNHTSA·19V763000·Announced 2019-10-25

Keystone Recalls 2019-2020 Crossroads Sunset Trailers Due to Fire Risk

Keystone RV is recalling 2019-2020 Crossroads Sunset 242BH trailers because the range cooktop may not be sealed from the furnace, creating a fire hazard.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural defect in a recreational vehicle that creates an increased risk of fire and injury, meeting the criteria for a Severe rating.

Plain-English summary

Keystone RV Company is recalling certain 2019-2020 Crossroads Sunset trailers, specifically model 242BH. The recall involves 157 units where the interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity.

During furnace operation, the interior range cooktop burner flame may invert. If this occurs, there is an increased risk of a fire and injury.

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running and seal it as necessary, free of charge. The recall began on November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CROSSROADS SUNSET
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
157

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SUNSET

Distribution

Distributed nationwide across the United States.

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