The Recall Desk
HighNHTSA·17V667000·Announced 2017-10-20

Keystone Recalls Crossroads RVs Due to Outdoor Cook Top Fire Risk

Keystone is recalling specific 2017-2018 Crossroads recreational vehicles because the outdoor cook top's fiber board can burn if flames invert, creating a fire hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a fire risk in a recreational vehicle where no injuries or deaths are reported in the source text, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Keystone RV Company is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles. These vehicles are equipped with Flame King cook tops designed for outdoor use. The recall involves 1,697 units.

The defect involves a corrugated fiber board protector on the cook tops. If a breeze or an inverted flame redirects the fire, this fiber board can burn. This condition increases the risk of a fire.

Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CROSSROADS ZINGER, VOLANTE, SUNSET, CRUISER
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
1,697

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • ZINGER
  • VOLANTE
  • SUNSET
  • CRUISER

Distribution

Distributed nationwide across the United States.

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