The Recall Desk
Our severity:SevereNHTSA·18V121000·Announced 2018-02-19

Keystone Recalls 2018 Crossroads Trailers Due to Electrical Fire Risk

Keystone RV is recalling 2018 Crossroads Zinger and Longhorn trailers because an improperly installed ground wire may cause an electrical short and fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical system) that can result in a fire, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Keystone RV Company is recalling certain 2018 Crossroads Zinger and Longhorn recreational trailers. The recall addresses a defect in the electrical system where the ground wire at the Ground Fault Circuit Interrupter (GFCI) receptacle may be improperly installed.

This improper installation can result in an electrical short, which increases the risk of a fire. The recall affects 1,747 vehicles in the United States.

Keystone will notify owners, and dealers will inspect the connection at the GFCI receptacle and correct the ground wire connection as necessary, free of charge. The recall began on March 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CROSSROADS LONGHORN, ZINGER
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Trailer
Hazard
Affected units
1,747

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • LONGHORN
  • ZINGER

Distribution

Distributed nationwide across the United States.

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