Keystone Recalls 2020 Crossroads Trailers Due to Wiring Fire Risk
Keystone RV is recalling 2020 Crossroads trailers because improper WiFi wiring circuit protection may increase the risk of fire during a short circuit.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a vehicle electrical defect that poses an increased risk of fire, which aligns with the rubric criteria for 'Severe' severity involving significant injury or property-damage reports or structural/functional defects.
Plain-English summary
Keystone RV Company is recalling certain 2020 Crossroads Volante, Hampton, Cameo, Sunset, Redwood, and Cruiser travel trailers. The recall involves specific model numbers for each line, as detailed in the official NHTSA notice.
The defect involves the WiFi prep wiring, which may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep. In the event of a short circuit in the wiring, there may be an increased risk of fire.
Keystone will notify owners, and dealers will correct the circuit protection free of charge. The recall began on March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- CROSSROADS VOLANTE, HAMPTON, CAMEO, SUNSET
- Brand
- CROSSROADS
- Manufacturer
- Keystone RV Company
- Category
- Vehicle — Travel Trailer
- Hazard
- Affected units
- 1,112
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (6)
- VOLANTE
- HAMPTON
- CAMEO
- SUNSET
- REDWOOD
- CRUISER
Distribution
Distributed nationwide across the United States.
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