The Recall Desk
HighNHTSA·23V169000·Announced 2024-04-03

Keystone Cougar travel trailers recalled for missing emergency exit window

Keystone is recalling certain 2022-2023 Cougar travel trailers that may lack a required emergency exit window, creating a safety hazard in emergency situations. Owners should contact Keystone customer service for a free inspection and replacement if needed.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle defect affecting emergency egress safety. No injuries or deaths have been reported, and the hazard is theoretical. Per the rubric, risk-of-harm products without reported incidents are classified as High.

Plain-English summary

Keystone RV Company is recalling certain 2022-2023 Cougar travel trailers that may have been manufactured without an emergency exit window.

The missing emergency exit window eliminates a second means of egress for occupants during an emergency. This increases the risk of injury by limiting escape options in urgent situations.

Approximately 276 vehicles are affected. Dealers will inspect the affected trailers and replace the window if necessary at no charge. Owner notification letters were mailed on March 29, 2023. Affected owners can contact Keystone customer service at 1-866-425-4369 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
2022 KEYSTONE COUGAR
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Travel Trailer
Hazard
  • missing-emergency-exit
  • egress-hazard
Affected units
276

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COUGAR

Distribution

Distributed nationwide across the United States.

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Same category