The Recall Desk
HighNHTSA·19V650000·Announced 2019-09-11

Keystone Recalls 2020 Cougar Trailers Due to Missing Emergency Exit Labels

Keystone is recalling 2020 Cougar 30RKD trailers because emergency exit windows lack red handles and labels, potentially delaying evacuation during an emergency.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect affecting emergency egress where injury risk is increased but no specific injuries or fatalities are reported in the source text, fitting the 'High' criteria for risk-of-harm products without reported injury.

Plain-English summary

Keystone RV Company is recalling certain 2020 Cougar 30RKD trailers. The recall addresses the 60-inch by 29-inch emergency exit windows located over the dinette table in the cabin. These windows are missing the required red handle and "EXIT" label.

The defect creates a safety risk because trailer occupants may not recognize the window's function as an emergency exit during an emergency event. This lack of clear identification increases the risk of injury if occupants are unable to evacuate quickly.

Owners will be notified by Keystone, and dealers will replace the existing black exit handles with red ones and add the "EXIT" label at no charge. The recall began on October 9, 2019. Owners can contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KEYSTONE COUGAR
Brand
KEYSTONE
Affected units
18

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COUGAR

Distribution

Distributed nationwide across the United States.