The Recall Desk
HighNHTSA·11V513000·Announced 2011-10-17

Keystone Recalls 2012 Passport Travel Trailers for Missing Egress Window

Keystone RV Company is recalling certain 2012 Passport travel trailers because the rear living room is missing an egress window, increasing injury risk during emergency evacuations.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a structural defect (missing egress window) that increases the risk of personal injury during emergency evacuation, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Keystone RV Company is recalling certain model year 2012 Passport travel trailers manufactured between September 15, 2011, and September 28, 2011. The recall involves a defect where the rear living room is missing an egress window.

The absence of this window increases the risk of personal injury in the event that an emergency evacuation is necessary. This safety recall began on October 25, 2011.

Owners should contact Keystone Customer Service at 1-866-425-4369 or their dealer. Dealers will replace the currently installed window with an egress window free of charge. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KEYSTONE PASSPORT
Brand
KEYSTONE
Manufacturer
KEYSTONE RV COMPANY
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
30

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PASSPORT

Distribution

Distributed nationwide across the United States.

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