The Recall Desk
Our severity:HighNHTSA·20V658000·Announced 2020-10-27

Audi Recalls 2018-2020 Q7 Vehicles for C-Pillar Padding Defect

Audi is recalling 2018-2020 Q7 vehicles because the C-pillar padding may not absorb enough impact in a crash, increasing injury risk for unbelted occupants.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (C-pillar padding) that increases the risk of injury in a crash, but the source text does not report any specific injuries or fatalities, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The recall involves 94,144 vehicles. The defect is that the padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury. The source text does not report any specific injuries or fatalities associated with this defect.

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
AUDI Q7
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — SUV
Hazard
Affected units
94,144

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • Q7

Distribution

Distributed nationwide across the United States.

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