The Recall Desk
Our severity:SevereNHTSA·20V149000·Announced 2020-03-16

Audi Recalls Q7 and Q8 Models Due to Steering Shaft Bolt Issue

Volkswagen Group of America is recalling 2017-2019 Audi Q7 and 2019 Q8 vehicles because a steering shaft bolt may loosen, potentially causing a loss of steering control.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering shaft bolt) that could lead to a loss of steering control and a crash, meeting the criteria for a Severe rating.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The recall addresses a defect where the bolt connecting the steering shaft to the steering gear may loosen. This condition could result in a sudden loss of steering control, which may increase the risk of a crash.

The recall began on March 31, 2020. Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt free of charge. Owners may contact Audi customer service at 1-800-253-2834 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
AUDI Q7, Q8
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Steering System
Hazard
Affected units
229

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • Q7
  • Q8

Distribution

Distributed nationwide across the United States.

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