The Recall Desk
Our severity:SevereNHTSA·19V114000·Announced 2019-02-20

Audi Recalls 2019 Models for Front Shock Absorber Cracks

Audi is recalling 2019 Q7, Q8, S5, and S5 Cabriolet vehicles because front shock absorber forks may crack, potentially impairing steering and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (shock absorber forks) that impairs steering and increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The recall addresses a defect where the front shock absorber forks may develop cracks, which can allow the shock absorbers to loosen.

Loose shock absorbers may impair vehicle steering, increasing the risk of a crash. The recall began on March 18, 2019.

Audi has notified owners, and dealers will replace the shock absorber forks free of charge. Owners may contact Audi customer service at 1-800-253-2834 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Audi's number for this recall is 40O4.

The recalled product

Product
AUDI Q8, Q7, S5 CABRIOLET, S5
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Suspension
Hazard
Affected units
34

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • Q8
  • Q7
  • S5 CABRIOLET
  • S5

Distribution

Distributed nationwide across the United States.

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