The Recall Desk
HighNHTSA·20V405000·Announced 2020-07-14

Jayco Recalls 2016-2018 Motorhomes Due to Leveling System Bracket Failure

Jayco is recalling specific 2016-2018 motorhomes because a mounting bracket for the leveling system may fail, allowing components to contact the ground and increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect that increases the risk of a crash, but the source text does not report any injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Jayco, Inc. is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The recall involves a defect in the mounting bracket for the leveling system hydraulic pump.

If the mounting bracket fails, it may allow the pump or the fluid reservoir to contact the ground. This failure could cause the components to detach or leak hydraulic fluids, which increases the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Dealers will add a support bracket to reinforce the existing support bracket free of charge. The recall began on December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JAYCO REDHAWK, GREYHAWK, ENVOY 200, ENVOY 100
Brand
JAYCO
Manufacturer
Jayco, Inc.
Category
Vehicle — Motorhome
Hazard
Affected units
3,629

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • REDHAWK
  • GREYHAWK
  • ENVOY 200
  • ENVOY 100

Distribution

Distributed nationwide across the United States.

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