The Recall Desk
SevereNHTSA·20V548000·Announced 2020-09-09

Jayco Recalls Motorhomes Due to Leveling System Bracket Failure Risk

Jayco is recalling specific 2016-2019 motorhomes because leveling system brackets may fail, causing components to contact the ground and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (mounting bracket failure) that explicitly increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Jayco, Inc. is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series, and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The recall addresses a defect where the mounting brackets for the leveling system hydraulic pump and reservoir may fail. This failure allows the components to contact the ground.

Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, which increases the risk of a crash. The recall began on November 6, 2020.

Dealers will install an additional support bracket free of charge to correct the issue. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
JAYCO, ENTEGRA GREYHAWK PRESTIGE, REDHAWK, GREYHAWK, redundant ODYSSEY
Brand
JAYCO
Manufacturer
Jayco, Inc.
Affected units
3,113

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (7)

  • GREYHAWK PRESTIGE
  • REDHAWK
  • GREYHAWK
  • redundant ODYSSEY
  • ENVOY 200
  • ESTEEM
  • ODYSSEY

Distribution

Distributed nationwide across the United States.