The Recall Desk
HighNHTSA·20V351000·Announced 2020-06-12

Keystone Recalls 2020 Trailers Due to Window Glass Detachment Risk

Keystone RV Company is recalling 428 model-year 2020 trailers because window glass may detach while moving, creating a projectile hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect where glass may detach and become a projectile, posing a risk of injury or crash, but the source text does not report any specific injuries or fatalities.

Plain-English summary

Keystone RV Company is recalling certain model-year 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The recall involves 428 vehicles.

The adhesive bond between the glass and the metal frame of the frameless windows may fail, allowing the glass to detach while the vehicle is moving. If the window glass detaches, it could become a projectile, increasing the risk of injury or a crash.

Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KEYSTONE, CROSSROADS, DUTCHMEN RAPTOR, REDWOOD, VOLTAGE, ALPINE
Brand
KEYSTONE
Affected units
428

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (8)

  • RAPTOR
  • REDWOOD
  • VOLTAGE
  • ALPINE
  • AVALANCHE
  • MONTANA
  • LAREDO
  • FUZION

Distribution

Distributed nationwide across the United States.