The Recall Desk
SevereNHTSA·24V263000·Announced 2024-04-11

Keystone Recalls 2024 Trailers Due to Axle Frame Contact Risk

Keystone RV is recalling 214 specific 2024 trailer models because the suspension equalizer may allow the axle to contact the frame, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (suspension/axle) that increases the risk of a crash, which aligns with the 'Severe' criteria for structural vehicle defects.

Plain-English summary

Keystone RV Company is recalling 214 specific 2024 model year trailers, including the Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL. The recall addresses a defect in the suspension system where the equalizer may provide inadequate clearance.

This defect allows the axle to contact the frame. Contact between the axle and the frame increases the risk of a crash. No specific injuries or fatalities are reported in the source text.

Dealers will replace the equalizer free of charge. Owner notification letters were mailed on April 30, 2024. Owners may contact Keystone customer service at 1-869-642-5436 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KEYSTONE, DUTCHMEN HAMPTON, RETREAT, ASPEN TRAIL LOFT, RESIDENCE
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
214

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • HAMPTON
  • RETREAT
  • ASPEN TRAIL LOFT
  • RESIDENCE

Distribution

Distributed nationwide across the United States.

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