The Recall Desk
SevereNHTSA·20V337000·Announced 2020-06-09

Jayco Recalls 2020 Motorized RVs Due to Window Glass Detachment Risk

Jayco is recalling 2020 motorized recreational vehicles because the adhesive on frameless windows may fail, allowing glass to detach and become a projectile.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural defect (window glass detachment) that creates a projectile hazard, increasing the risk of injury or a crash, which aligns with the 'structural vehicle defect' criterion for a Severe rating.

Plain-English summary

Jayco, Inc. is recalling certain 2020 model year motorized recreational vehicles, including the Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision. The recall involves a defect in the frameless crank out vent and egress windows where the adhesive bond between the glass and the metal hinge frame may fail. This failure allows the glass to detach and fall out of the window frame.

If the window glass detaches while the vehicle is moving, it could become a projectile, increasing the risk of injury or a crash. The recall began on June 15, 2020. Owners should contact Jayco customer service at 1-800-517-9137 or their local dealer to have the windows inspected for proper adhesive bond strength and replaced if necessary, free of charge.

The recalled product

Product
JAYCO, ENTEGRA REDHAWK, QWEST, SENECA, EMBLEM
Brand
JAYCO
Manufacturer
Jayco, Inc.
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
449

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (12)

  • REDHAWK
  • QWEST
  • SENECA
  • EMBLEM
  • ESTEEM
  • VISION
  • ALANTE
  • MELBOURNE
  • GREYHAWK
  • redundant ODYSSEY
  • ACCOLADE
  • PRECEPT

Distribution

Distributed nationwide across the United States.

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