The Recall Desk
HighNHTSA·20V322000·Announced 2020-06-03

Mercedes-Benz and Freightliner Sprinter Vans Recalled for Seat Wiring Defect

Daimler Vans USA is recalling 2019-2020 Sprinter vans with swivel seats because incorrectly routed wiring may damage the front seat air bags.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (air bag malfunction) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019 and 2020 Mercedes-Benz and Freightliner Sprinter vans (platform 970/VS30) equipped with swivel seats. The recall involves 11,013 vehicles where the wiring harnesses for the front seats may have been routed incorrectly. This improper routing allows the wiring to become jammed and damaged within the swivel seat frames.

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or fail to deploy as designed in the event of a crash. This malfunction increases the risk of injury to vehicle occupants. The recall began on August 24, 2020.

Daimler Vans USA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats. The dealer will repair the wiring and add clips or cable ties as needed, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ, FREIGHTLINER SPRINTER (VS30)
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
11,013

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SPRINTER (VS30)

Distribution

Distributed nationwide across the United States.

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