The Recall Desk
Our severity:HighNHTSA·20V140000·Announced 2020-03-11

Heartland Recalls 2020 Shadow Cruiser Ultra Lite Trailers Due to Label Error

Heartland is recalling 2020 Shadow Cruiser Ultra Lite trailers because certification labels list incorrect GVWR and axle ratings, which could lead to overloading and axle failure.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (axle failure/crash) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Heartland Recreational Vehicles, LLC is recalling certain 2020 Shadow Cruiser Ultra Lite trailers. The recall addresses a defect where the Certification Label indicates an incorrect Gross Vehicle Weight Rating (GVWR) and axle rating. As a result, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

The incorrect GVWR could result in the vehicle being overloaded and the axles failing, which increases the risk of a crash. No specific number of affected units is provided in the source text, but the recall covers the 2020 model year for the Shadow Cruiser Ultra Lite.

Heartland will notify owners and send them corrected replacement labels free of charge. The recall began on May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CRUISER RV SHADOW CRUISER ULTRA LITE
Brand
CRUISER RV
Manufacturer
Heartland Recreational Vehicles, LLC
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SHADOW CRUISER ULTRA LITE

Distribution

Distributed nationwide across the United States.

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