The Recall Desk
HighNHTSA·20V111000·Announced 2020-02-26

Custom Fire Recalls 2017 Side Mount Pumper for Foam Pump Overheating

Custom Fire is recalling one 2017 Side Mount Pumper because the foam pump system can overheat and fail, making firefighting foam unavailable.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of injury to bystanders and emergency personnel, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Custom Fire Apparatus, Inc. is recalling one 2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The recall addresses a defect where the foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.

If the fire fighting foam chemical injection is unavailable, it can impact fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.

Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CUSTOM FIRE SIDE MOUNT PUMPER
Brand
CUSTOM FIRE
Manufacturer
Custom Fire Apparatus, Inc.
Category
Vehicle — Fire Apparatus
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SIDE MOUNT PUMPER

Distribution

Distributed nationwide across the United States.

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