The Recall Desk
Our severity:SevereNHTSA·23V316000·Announced 2023-05-04

Custom Fire Recalls 2023 Spartan Metrostar RT Fire Trucks for Transmission Defect

Custom Fire is recalling two 2023 Spartan Metrostar RT fire trucks because a transmission defect may cause unexpected movement and prevent the water pump from operating.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission control) that may result in unexpected vehicle movement and increased risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Custom Fire Apparatus, Inc. is recalling two 2023 Spartan Metrostar RT fire trucks. The recall addresses a defect in the transmission control module (TCM) that may fail to achieve the 4th gear transmission lockup needed to initiate the water pump after the vehicle is reversed.

This defect may result in unexpected vehicle movement, increasing the risk of a crash. Additionally, the failure of the water pump to operate can increase the risk of injury in an emergency. The source text notes that both affected vehicles were repaired in May 2023.

Owners should contact Custom Fire customer service at 1-715-294-2555 for more information. Dealers will update the TCM software free of charge. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CUSTOM FIRE SPARTAN METROSTAR RT
Brand
CUSTOM FIRE
Manufacturer
Custom Fire Apparatus, Inc.
Category
Vehicle — Fire Apparatus
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SPARTAN METROSTAR RT

Distribution

Distributed nationwide across the United States.

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