The Recall Desk
Our severity:SevereNHTSA·21V618000·Announced 2021-08-06

Custom Fire Recalls Spartan Emergency Vehicles Due to Steering Pump Defect

Custom Fire is recalling 2019-2021 Spartan Gladiator and Metrostar emergency vehicles because a power steering pump defect may cause loss of assist, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (power steering pump failure) that results in loss of assist and increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Custom Fire Apparatus, Inc. is recalling certain 2019-2021 Spartan Gladiator and Metrostar emergency vehicles. The recall addresses a defect in the power steering pump where pressure may build up and break the shaft seal. This failure results in a loss of power steering assist.

The loss of power steering assist may increase the risk of a crash. The manufacturer has not yet provided a schedule for recall notification.

Owners may contact Custom Fire's customer service at 1-715-294-2555 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Spartan will remove and replace the power steering pump free of charge.

The recalled product

Product
CUSTOM FIRE SPARTAN METROSTAR, SPARTAN GLADIATOR
Brand
CUSTOM FIRE
Manufacturer
Custom Fire Apparatus, Inc.
Category
Vehicle — Emergency Vehicle
Hazard
Affected units
8

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPARTAN METROSTAR
  • SPARTAN GLADIATOR

Distribution

Distributed nationwide across the United States.

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Same manufacturer · Custom Fire Apparatus, Inc.

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Same hazard · loss of steering assist

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