The Recall Desk
SevereNHTSA·19V908000·Announced 2019-12-19

2019 Mercedes-Benz and Freightliner Sprinter Vehicles Recalled for Lashing Rail Defect

Daimler Vans USA is recalling 2019 Mercedes-Benz and Freightliner Sprinter vans because improperly installed lashing rails may detach, potentially allowing cargo to become unsecured and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where cargo securing components may detach, explicitly increasing the risk of a crash, which aligns with the rubric criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The recall addresses a defect where the lashing rails on the side walls may not have been properly installed. This installation issue could result in the lashing rails detaching from the vehicle.

If the lashing rails disconnect, the cargo inside the vehicle could become unsecured. This condition increases the risk of a crash. The affected vehicles include 2019 model year Mercedes-Benz Sprinter 1500, 2500, 3500, 4500, and Sprinter (VS30) models, as well as 2019 model year Freightliner Sprinter 1500, 2500, 3500, and 4500 models.

DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls free of charge. DVUSA issued an interim notification to owners on February 7, 2020, and the recall began on April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 1500, SPRINTER 2500, SPRINTER 4500, SPRINTER 3500
Brand
FREIGHTLINER
Affected units
183

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • SPRINTER 1500
  • SPRINTER 2500
  • SPRINTER 4500
  • SPRINTER 3500
  • SPRINTER (VS30)

Distribution

Distributed nationwide across the United States.