The Recall Desk
HighNHTSA·19V730000·Announced 2019-10-14

E-One Recalls Emergency Vehicles Due to Starter Solenoid Circuit Defect

E-One is recalling specific emergency vehicles because a missing diode in the starter solenoid circuit can damage the lock-out relay, potentially preventing the vehicle from starting.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect could hinder emergency response and increase the risk of injury, but no specific injuries or fatalities have been reported in the source text.

Plain-English summary

E-One Incorporated is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2, and 2017 CHSH emergency vehicles. These vehicles are equipped with Cummins ISL, L9, ISX12, X12, ISX15, or X15 engines. The recall affects 1,603 vehicles.

The defect involves the absence of a diode in the starter solenoid circuit, which is necessary to improve the longevity of the lock-out relay. This omission results in accumulated damage over time. The damaged starter lock-out relay may prevent the vehicle from starting, which could hinder personnel from responding to emergencies and increase the risk of injury.

E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and a new starter lock-out relay free of charge. The recall began on November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note that vehicles previously repaired under recall 18V-019 also require this remedy.

The recalled product

Product
E-ONE TYPHOON, QUEST II, CYCLONE II, CHSH
Brand
E-ONE
Manufacturer
E-One Incorporated
Affected units
1,603

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • TYPHOON
  • QUEST II
  • CYCLONE II
  • CHSH
  • CYCLONE III

Distribution

Distributed nationwide across the United States.

Same hazard · starter failure

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