E-One Recalls Emergency Vehicles Due to Display Lockup Risk
E-One is recalling specific 2019-2021 emergency vehicles because LCD displays may lock up, potentially delaying emergency efforts.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where the defect can delay emergency efforts and increase the risk of injury, but no specific injuries or fatalities are reported in the source text.
Plain-English summary
E-One Incorporated is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2, 2020 Cyclone N, 2020 Quest 2, 2020 Typhoon, and 2020 Typhoon N vehicles. These vehicles are equipped with Weldon V-Mux Vista IV Standard LCD displays used to control emergency vehicle lighting and HVAC functions.
The recall is due to a defect where these displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional. A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020, and the recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- E-ONE COMMERCIAL, QUEST II, TYPHOON N, CYCLONE II
- Brand
- E-ONE
- Manufacturer
- E-One Incorporated
- Category
- Vehicle — Emergency Vehicles
- Affected units
- 195
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (6)
- COMMERCIAL
- QUEST II
- TYPHOON N
- CYCLONE II
- CYCLONE N
- TYPHOON
Distribution
Distributed nationwide across the United States.
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