The Recall Desk
HighNHTSA·18V019000·Announced 2018-01-09

E-One Recalls 2013-2017 Emergency Vehicles Due to Starter Defect

E-One is recalling 2013-2017 Quest II, Cyclone II, and Typhoon emergency vehicles because a missing diode may damage the starter lock-out relay, preventing the vehicle from starting.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (emergency vehicle) where the defect may prevent starting, hindering emergency response, but no injuries or fatalities have been reported.

Plain-English summary

E-One Incorporated is recalling certain 2013-2017 Quest II, Cyclone II, and Typhoon emergency vehicles equipped with Cummins ISL, L9, ISX15, or X15 engines. The recall involves 1,147 vehicles.

The affected engines lack a diode in the starter solenoid circuit, which is necessary to improve the longevity of the lock-out relay. This omission results in accumulated damage over time. The damaged starter lock-out relay may prevent the vehicle from starting, which could hinder personnel from responding to emergencies.

E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and a new starter lock-out relay free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
E-ONE QUEST II, CYCLONE II, TYPHOON
Brand
E-ONE
Manufacturer
E-One Incorporated
Affected units
1,147

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • QUEST II
  • CYCLONE II
  • TYPHOON

Distribution

Distributed nationwide across the United States.

Same hazard · starter failure

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