The Recall Desk
SevereNHTSA·17V231000·Announced 2017-04-05

E-One Recalls Emergency Vehicles Due to Front Suspension Ball Joint Defect

E-One is recalling 2013-2016 Quest, Typhoon, and Cyclone II emergency vehicles because front suspension ball joints can loosen and separate, potentially causing a loss of steering control.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (suspension ball joint separation) that can cause a loss of steering control, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

E-One Incorporated is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The recall addresses a defect in the independent front suspension (IFS) modules where the ball joints can loosen and separate. This separation can lead to a partial loss of steering, increasing the risk of a crash.

Owners of the affected vehicles should contact E-One customer service at 1-800-627-5050 or their local dealer. Dealers will inspect, clean, and secure the ball joint free of charge. The recall began on May 5, 2017. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov for more information.

The recalled product

Product
E-ONE QUEST, TYPHOON, CYCLONE II
Brand
E-ONE
Manufacturer
E-One Incorporated
Category
Vehicle — Emergency Vehicle
Hazard
Affected units
29

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • QUEST
  • TYPHOON
  • CYCLONE II

Distribution

Distributed nationwide across the United States.

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