The Recall Desk
SevereNHTSA·19V598000·Announced 2019-08-14

E-One Fire Trucks Recalled for Front Shock Separation Risk

E-One is recalling specific Typhoon, Quest, and Cyclone II fire trucks because front shocks may separate, potentially damaging steering components and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (suspension component separation) that can lead to loss of steering assist and increased crash risk, meeting the criteria for a Severe rating.

Plain-English summary

E-One Incorporated is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, and 2015-2017 Quest fire trucks. The recall addresses a defect where the front shocks may separate from their upper mount on the front suspension.

If the shock separates, it may contact and damage the steering gear housing. This damage can cause a steering fluid leak and a loss of power steering assist. A loss of hydraulic steering assist can increase the risk of a crash.

E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
E-ONE TYPHOON, QUEST, CYCLONE II
Brand
E-ONE
Manufacturer
E-One Incorporated
Category
Vehicle — Fire Trucks
Hazard
Affected units
57

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • TYPHOON
  • QUEST
  • CYCLONE II

Distribution

Distributed nationwide across the United States.

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