The Recall Desk
Our severity:SevereNHTSA·19V715000·Announced 2019-10-08

Mercedes-Benz Recalls Metris Vans Due to Exposed Battery Fire Risk

Daimler Vans USA is recalling 2016-2019 Mercedes-Benz Metris vehicles because the backup battery compartment may lack a cover, creating a fire hazard if conductive material contacts the terminals.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (missing battery cover) that creates a risk of fire, which aligns with the rubric criteria for a Severe rating involving significant injury or property damage risks.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The recall addresses a defect in the integrated backup battery compartment located underneath the front passenger's seat. In some vehicles, this compartment may not have its own cover, which can potentially expose the battery when the seat is moved forward.

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur. This condition increases the risk of a fire.

Mercedes-Benz dealers will install covers over the battery compartment area free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. The recall began on March 9, 2020, and owners were sent an interim notification on December 2, 2019.

The recalled product

Product
MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
15,160

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • METRIS

Distribution

Distributed nationwide across the United States.

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